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Wheelchair Availability 

Wheelchairs are available to borrow at no cost for customers, and can be used both inside Bon Accord & St Nicholas and elsewhere in the city centre. To request a wheelchair, press the button for assistance at the ticket barrier when you're entering the car park, and a member of staff will meet you at your car with a wheelchair once you're parked. Alternatively, speak to a member of staff in the centres or at our Information Desk on the upper mall of Bon Accord. This service cannot be pre-booked, and availability is subject to demand.

Accessible Toilets

There are accessible toilets located on the lower mall in-between River Island and Oasis and on the upper mall next to Boots.  For directions speak to any member of the Bon Accord Team

Accessible Parking

There are more than 40 accesible parking bays located around Harriet Street and Loch Street car parks. Please note that charges apply.  See more about our car park

Guide Dogs

We don't allow pets in Bon Accord & St Nicholas, but guide or assistance dogs are welcome.


If you have any questions we haven't answered here, please contact us.

Contact Us

01224 647 470

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Opening Hours

Monday - Wednesday: 9am-6pm

Thursday: 9am-8pm

Friday: 9am-6pm

Saturday: 9am-6pm

Sunday: 10am-5pm

Contact Us

Customer Service Team: 01224 647 470

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