Wheelchair Availability

Wheelchairs are available to borrow at no cost for customers and can be used both inside Bon Accord and elsewhere in the city centre. To request a wheelchair, press the button for assistance at the ticket barrier when you're entering the car park and a member of staff will meet you at your car with a wheelchair once you are parked. Alternatively, speak to any member of the Bon Accord Team in the centre or at our Information Desk on the upper mall. This service cannot be pre-booked, and availability is subject to demand.

Accessible Toilets

There are accessible toilets located on the lower mall between River Island and Oasis and on the upper mall next to Boots. For directions speak to any member of the Bon Accord Team.

Accessible Parking

There are more than 40 accessible parking bays located around Harriet Street and Loch Street car parks. Please note that charges apply.

See more about our car parks

Quiet Hour

The Bon Accord Centre will have a quiet hour every Sunday between 4-5 pm, during this time the Mall and Retailers will turn off all music. For those that are more sensitive to light, please note that the centre lights will be switched on during this period.

Guide Dogs

Guide or assistance dogs are welcome.
If you have any questions we haven't answered here, please contact us.