Wheelchairs are available to borrow at no cost for customers and can be used both inside Bon Accord and elsewhere in the city centre. To request a wheelchair, press the button for assistance at the ticket barrier when you're entering the car park and a member of staff will meet you at your car with a wheelchair once you are parked. Alternatively, speak to any member of the Bon Accord Team in the centre or at our Information Desk on the upper mall. This service cannot be pre-booked, and availability is subject to demand.
There are accessible toilets located on the lower mall between River Island and Oasis and on the upper mall next to Boots. For directions speak to any member of the Bon Accord Team.
There are more than 40 accessible parking bays located around Harriet Street and Loch Street car parks. Please note that charges apply.
The Bon Accord Centre will have a quiet hour every Sunday between 4-5 pm, during this time the Mall and Retailers will turn off all music. For those that are more sensitive to light, please note that the centre lights will be switched on during this period.
Guide or assistance dogs are welcome.
If you have any questions we haven't answered here, please contact us.